Prexel Markets support
Help with your AI connection.
Email mcp@prexel.xyz for help with your Prexel Markets MCP connection. Include your AI client, whether you chose Free or Pro, and the error shown. Do not send passwords, access tokens or private account details.
Check the endpoint and access
Free: https://markets.prexel.xyz/mcp/free. No Prexel account or authentication is needed. It serves BTC Synthesis and Daily Brief at least 24 hours delayed.
Pro: https://markets.prexel.xyz/mcp/pro. Choose OAuth, use an eligible Markets account and approve read-only access. Browser sign-in alone does not connect your AI client.
These are remote Streamable HTTP MCP endpoints, not pages to open in a browser. Follow the client setup guide →
If your client will not connect
Check that the full endpoint is entered without extra query parameters. Confirm that your client and workspace permit custom remote MCP connections. Pro needs OAuth with dynamic client registration. ChatGPT Free and Pro checks passed; Prexel acceptance in Claude, Cursor and custom clients remains pending.
If a Pro consent request expires or your account changes, return to your client and start the connection again. Check your account’s access at Markets account.
If evidence is unavailable
Free does not include live or deeper signal/domain evidence. A requested capture can also be missing, no longer retained or unavailable from its source. Ask your AI to report the reason and the capture time. Do not treat missing evidence as zero or silently replace it with a different capture.
Manage an existing Pro connection
View or revoke AI connections. Revocation may take up to five minutes to propagate. The connection is read-only and cannot trade, change billing or manage your team.